Key role of the people - people skills turn out to be the strongest and most sustainable competitive advantage over time for organizations
Agility and Resilience - today, successful organizations must be agile and able to adapt to a fast changing and complex environment
Continuous improvement - organizations not able to change and refusing to improve can be easily excluded by the development of the competitive system
Value - to focus on value-added activities for clients (internal and external) and the stakeholders means to improve the efficiency (reducing the waste) and call the attention on priority and not only on urgency
Culture - values and culture strongly influence the decision-making processes (individuals and organizations): being able to valorise the main features of your own culture and recognise those typical of someone else’s culture is a key element to ensure its uniqueness and promote collaboration
